925 N. State Street, Suite 200
Westerville, OH 43082
925 N. State Street, Suite 200
Westerville, OH 43082
Phone : 614-882-2335
Toll-Free : (800) 935-2335
Fax : 614-882-2340
Office Hours
Mark Betts (VP Sales) and Maryann Gramo (Commercial Account Manager) are absolutely fantastic to work with! This teams exhibits acuity and professionalism therefore, I highly recommend them for all of your insurance needs.
Jamie M., customer since 2017
My AIG team has been very supportive and communcative throughout my time with them. I have had muliple insured properties and assets in two states and AIG has provided exact and appropriate coverage. Over the years, I have used multiple insurance companies and AIG has excelled in price and service.
Norman R., customer since 2018
Every time I call Brandon he takes care of everything I need. And also if I refer him he calls everyone back as soon as he possibly can. Also if he cannot help him for any reason he always follows up. Which is very rare these days.
Scott F., customer since 2019
Taylor was great to work with, answered all of my questions, is very quick to respond and a pleasure to work with. I would highly recommend him!
Holly B., customer since 2020
Customer service
Customer since 2020
The follow up with our claim was excellent.
Customer since 2017
My agent Brandon Lawson has been amazing. He's professional and courteous and not only quick to respond but very thorough in his answers. He is very knowledgeable and trustworthy. I couldn't be happier with the level of service. Thank you!
Heather J., customer since 2020
An important issue for us is when we don't have our specifics relating to insurance and we can email or call and get the information requested in a very fast timely manner and always so pleasant to talk with anyone in the office.
Tom D., customer since 2012
Your personal care and attention my needs as well as my family’s.
Arthur S., customer since 2017
Good affordable insurance.
Customer since 2018
Continued outstanding service
Jeffrey C., customer since 2017
I like having a person to help me with my auto/umbrella/home insurance. Rachel is wonderful, caring, and looks out for me as if she were purchasing her own policies. She goes over everything with me and answers all of my questions. She is very knowledgeable in insurance policies and the companies she works with. She has been my contact for 4 years and I look forward to more years of working with her.
Amy S., customer since 2015
Amazing service, consistent communication and always willing to help. Mike Ross and Stephanie are on top of their game and always there to help.
Timothy S., customer since 2018
I love the customer service from my agent Brandon Lawson.
Customer since 2018
Very easy to communicate with you and you solved my problems very quickly. Additionally, you were able to give me better deals and more convenient options.
Federico P., customer since 2018
I like working with a company that can provide options from multiple carriers and of course Rachel! She is responsive and great to work with.
Tanya C., customer since 2017
Prompt, courteous, efficient service!Everytime!
Customer since 2012
Rachel is always very quick and responsive.
Lisa D., customer since 2019
I really like the ease of working with Associated Insurance. The only thing that I would like is for Associated to shop various insurances to determine if a conparable policy with another Insurer would result in savings.
Customer since 2018
Rachel Ford is an INSURANCE PROFESSIONAL, not just an AGENT. I have had 10 years of experience in the insurance industry and have never met a more knowledgeable, professional, attentive or just all around great human being. I would, and do, highly recommend her on a weekly basis to anyone and everyone I can. Thank you, Rachel, for all that you do and have done for us!
Alex, customer since 2018
Rachel and her team are amazing. Attentive. Detail oriented. Getting us the best insurance for our needs and for a great price. Highly recommended.
Brian R., customer since 2015
Very prompt customer service any time that we need a document.
Amy R., customer since 2016
Great service, Work quickly and always looking out for my best interest
Marvin I., customer since 2013
Finding a reasonable price on my auto insurance.
Customer since 2018
Rachel Ford and her assistant, Kim, make sure that everything is considered and attended to to make sure we are protected and our company continues to increase in value.
Customer since 2020
I like that each year you shop around to find me the lowest premium without me asking.
Tracey C., customer since 2018
It doesn't matter how complicated I get, you guys always try to meet my expectations.
Betty M., customer since 2018
Always friendly
Michael C., customer since 2019
You always help us with payments and always so very nice thank you
Leonard K., customer since 2019
Melody George with Associated Insurance Agencies has been a great resource in meeting my family's insurance needs! She is readily accessible, and quickly responds to my questions and any policy changes we've had to make. I appreciate that Associated Insurance Agencies helps their customers find the right coverage at the best value, and has insurance professionals like Melody providing outstanding service and customer support!
Keirsten S., customer since 2012
I love the responsiveness.
Ram D., customer since 2020
Rachel Ford is the best ! She goes above and beyond. Any time I have a question or an issue she is on top off it.
Devon B., customer since 2020
Rachel has been an integral part in my business for years and I refer her to anyone who will listen. She is always available and has become an asset!
Brad C., customer since 2019
good service!
Bob B., customer since 2014
Quick communication. Easy to work with.
Customer since 2019
Rachel Ford is fantastic. Friendly, competent, efficient, 12 out of 10!
Daniel R., customer since 2019
You guys were on it 100% on what type of insurance I needed for my business and you responded quickly and got it done right away
Lee D., customer since 2020
Great customer service and responsiveness, friendly and professional staff
Lynn A., customer since 2017
I enjoy working and talking with Mike Ross.
Chad C., customer since 2015
I love working with Rachel Ford. I've worked with her many times in the past few years and she always goes above and beyond.
Brendan N., customer since 2016
Prompt service for all my insurance needs no matter how big our small, are treated with the same urgency. This has made my insurance task list very easy to check off.
Jason E., customer since 2018
Rachel Ford is awesome!
Customer since 2018
Reasonable prices and prompt response to inquiries
Customer since 2017
respond when I need documents in a timely manner
Customer since 2015
I had excellent experience with Melody George any time I called in the past. Melody was very helpful and prompt. Also, Mike Ross was always there to answer questions.
Customer since 2015
The customer service is great. Rachel has always taken exceptional care of my needs
Karen F., customer since 2016
Mike Ross has always been responsive and everyone is courteous and professional.
Customer since 2016
Although I luckily never needed to use my insurance, I have saved a great deal of money already.
David T., customer since 2019
Great service and all of our questions get answered!!
Customer since 2014
Mike Ross is so easy to communicate with. He responds promptly to any of my emails regarding insurance questions. He also is vigilant at keeping our rates as low as possible.
Neal B., customer since 2015
Quick response to my email and concern
Constance M., customer since 2020
Mark Betts (VP Sales) and Maryann Gramo (Commercial Account Manager) are absolutely fantastic to work with! This teams exhibits acuity and professionalism therefore, I highly recommend them for all of your insurance needs.
Jamie M., customer since 2017
My AIG team has been very supportive and communcative throughout my time with them. I have had muliple insured properties and assets in two states and AIG has provided exact and appropriate coverage. Over the years, I have used multiple insurance companies and AIG has excelled in price and service.
Norman R., customer since 2018
Every time I call Brandon he takes care of everything I need. And also if I refer him he calls everyone back as soon as he possibly can. Also if he cannot help him for any reason he always follows up. Which is very rare these days.
Scott F., customer since 2019
Taylor was great to work with, answered all of my questions, is very quick to respond and a pleasure to work with. I would highly recommend him!
Holly B., customer since 2020
Customer service
Customer since 2020
The follow up with our claim was excellent.
Customer since 2017
My agent Brandon Lawson has been amazing. He's professional and courteous and not only quick to respond but very thorough in his answers. He is very knowledgeable and trustworthy. I couldn't be happier with the level of service. Thank you!
Heather J., customer since 2020
An important issue for us is when we don't have our specifics relating to insurance and we can email or call and get the information requested in a very fast timely manner and always so pleasant to talk with anyone in the office.
Tom D., customer since 2012
Your personal care and attention my needs as well as my family’s.
Arthur S., customer since 2017
Good affordable insurance.
Customer since 2018
Continued outstanding service
Jeffrey C., customer since 2017
I like having a person to help me with my auto/umbrella/home insurance. Rachel is wonderful, caring, and looks out for me as if she were purchasing her own policies. She goes over everything with me and answers all of my questions. She is very knowledgeable in insurance policies and the companies she works with. She has been my contact for 4 years and I look forward to more years of working with her.
Amy S., customer since 2015
Amazing service, consistent communication and always willing to help. Mike Ross and Stephanie are on top of their game and always there to help.
Timothy S., customer since 2018
I love the customer service from my agent Brandon Lawson.
Customer since 2018
Very easy to communicate with you and you solved my problems very quickly. Additionally, you were able to give me better deals and more convenient options.
Federico P., customer since 2018
I like working with a company that can provide options from multiple carriers and of course Rachel! She is responsive and great to work with.
Tanya C., customer since 2017
Prompt, courteous, efficient service!Everytime!
Customer since 2012
Rachel is always very quick and responsive.
Lisa D., customer since 2019
I really like the ease of working with Associated Insurance. The only thing that I would like is for Associated to shop various insurances to determine if a conparable policy with another Insurer would result in savings.
Customer since 2018
Rachel Ford is an INSURANCE PROFESSIONAL, not just an AGENT. I have had 10 years of experience in the insurance industry and have never met a more knowledgeable, professional, attentive or just all around great human being. I would, and do, highly recommend her on a weekly basis to anyone and everyone I can. Thank you, Rachel, for all that you do and have done for us!
Alex, customer since 2018
Rachel and her team are amazing. Attentive. Detail oriented. Getting us the best insurance for our needs and for a great price. Highly recommended.
Brian R., customer since 2015
Very prompt customer service any time that we need a document.
Amy R., customer since 2016
Great service, Work quickly and always looking out for my best interest
Marvin I., customer since 2013
Finding a reasonable price on my auto insurance.
Customer since 2018
Rachel Ford and her assistant, Kim, make sure that everything is considered and attended to to make sure we are protected and our company continues to increase in value.
Customer since 2020
I like that each year you shop around to find me the lowest premium without me asking.
Tracey C., customer since 2018
It doesn't matter how complicated I get, you guys always try to meet my expectations.
Betty M., customer since 2018
Always friendly
Michael C., customer since 2019
You always help us with payments and always so very nice thank you
Leonard K., customer since 2019
Melody George with Associated Insurance Agencies has been a great resource in meeting my family's insurance needs! She is readily accessible, and quickly responds to my questions and any policy changes we've had to make. I appreciate that Associated Insurance Agencies helps their customers find the right coverage at the best value, and has insurance professionals like Melody providing outstanding service and customer support!
Keirsten S., customer since 2012
I love the responsiveness.
Ram D., customer since 2020
Rachel Ford is the best ! She goes above and beyond. Any time I have a question or an issue she is on top off it.
Devon B., customer since 2020
Rachel has been an integral part in my business for years and I refer her to anyone who will listen. She is always available and has become an asset!
Brad C., customer since 2019
good service!
Bob B., customer since 2014
Quick communication. Easy to work with.
Customer since 2019
Rachel Ford is fantastic. Friendly, competent, efficient, 12 out of 10!
Daniel R., customer since 2019
You guys were on it 100% on what type of insurance I needed for my business and you responded quickly and got it done right away
Lee D., customer since 2020
Great customer service and responsiveness, friendly and professional staff
Lynn A., customer since 2017
I enjoy working and talking with Mike Ross.
Chad C., customer since 2015
I love working with Rachel Ford. I've worked with her many times in the past few years and she always goes above and beyond.
Brendan N., customer since 2016
Prompt service for all my insurance needs no matter how big our small, are treated with the same urgency. This has made my insurance task list very easy to check off.
Jason E., customer since 2018
Rachel Ford is awesome!
Customer since 2018
Reasonable prices and prompt response to inquiries
Customer since 2017
respond when I need documents in a timely manner
Customer since 2015
I had excellent experience with Melody George any time I called in the past. Melody was very helpful and prompt. Also, Mike Ross was always there to answer questions.
Customer since 2015
The customer service is great. Rachel has always taken exceptional care of my needs
Karen F., customer since 2016
Mike Ross has always been responsive and everyone is courteous and professional.
Customer since 2016
Although I luckily never needed to use my insurance, I have saved a great deal of money already.
David T., customer since 2019
Great service and all of our questions get answered!!
Customer since 2014
Mike Ross is so easy to communicate with. He responds promptly to any of my emails regarding insurance questions. He also is vigilant at keeping our rates as low as possible.
Neal B., customer since 2015
Quick response to my email and concern
Constance M., customer since 2020
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